Level 4 · Fruit · Agentic AIThe problem
Quotes take three days. Customers buy in one.A quote in seconds. A person still says yes.
Caoba builds custom furniture in Ponce for homes, hotels and restaurants. Quote requests arrive by email and WhatsApp, and the owner prices every one by hand: the catalog binder, a call to the shop floor about wood, a guess at the schedule. By the time the quote goes out, many customers have bought elsewhere.
Subject: Cotización: 6 mesas + 24 sillas para terraza
Hola! We're opening a second location in Rincón. Need 6 outdoor tables for 4 people and 24 chairs, mahogany if possible, delivered before December 15. Can you send a quote this week? Gracias, Marisol
Quote agent · trace0.0 s
| Mesa Terraza 4P, mahogany × 6 | $3,840.00 |
| Silla Brisa, mahogany × 24 | $4,440.00 |
| Outdoor marine finish (+8%) | $662.40 |
| Volume discount, 30 pieces (−5%) | −$447.12 |
| Total · delivery by Dec 9 | $8,495.28 |
What our team built
- Taught it the business
Catalog, pricing rules and lead times come from the systems Caoba already runs. Nothing new to buy first.
- Gave it read-only tools
The agent checks stock and the production schedule. It can look, never change.
- Kept a person in the loop
Every quote waits for approval, every step is logged, and win rate is measured from day one.
Value Build · Levels 3 → 4
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